picninc style theme with diary based dips only on crusty bread on rustic plates wild flowers growing in back ground
CONTACT

How can we help you?

Do you have a question, need help with your order, or want advice on which Next flavours to try? We're here for you! At Next, customer satisfaction is our top priority. Feel free to get in touch, we’ll respond as quickly as possible.

  • Customer service hours

    Monday to Friday: 09:00 – 17:00 EST
    Closed on weekends and public holidays.

  • Prefer a quick message?

    Use our contact form and we’ll get back to you within one working day.

  • Questions about your order?

    Please include your order number and the email address used at checkout so we can help you faster.

Send us a message!

Contact form

Frequently asked questions

Here are some common questions about Next.

Do you offer free shipping?

We do for orders over $70 only

Can I track my order?

Yes, once your order has been shipped, you’ll receive a tracking number via email so you can follow your package every step of the way.

What is your return policy?

Because our products are perishable and require refrigeration we do not take products back, please contact us within 24 hours of delivery if your order arrives damaged or spoiled. Include photos of the product and your order number so we can resolve the issue as quickly as possible.

Where do we ship to?

We currently ship to New York, Pennsylvania, New Jersey, and Delaware only. Our perishable products require refrigerated shipping, so we focus on these nearby states to ensure freshness and quality upon delivery.

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